Can You Email Amazon Customer Service About A Product

Contacting Amazon's client service department is the best way to go answers nigh to orders, shipping, returns, and anything else relating to your account.
You lot tin phone call Amazon directly for quick answers, but you need to have an Amazon account with a mobile phone linked to information technology.
Here are the best ways to contact Amazon for help with just virtually anything related to your business relationship.

If you've ever tried to contact Amazon to brand a change to your account or alter an order, y'all might have run into some problem.

In fact, it tin be difficult for users to even locate contact information for the ecommerce giant anywhere on its homepage.

To assist you, here are several ways you can make it affect with Amazon client service when y'all have a trouble with your business relationship.

How to call Amazon

The Google search "does Amazon have a phone number" returns nearly 2,200,000 hits. The good news is that the answer is yes, they do. Amazon's customer service phone number is ane-888-280-4331. And you can call that number 24 hours a twenty-four hours, seven days a week.

Only calling Amazon often comes with a wait, and information technology also requires you to have on hand a mobile phone that is paired with your Amazon account, as the client service representative will send you a verification lawmaking via text message earlier you can embark request your questions or sharing an issue.

If calling seems similar a hassle, nonetheless — fifty-fifty with the potential ease of vox-commanding a call on an Amazon Echo — there are other means to contact the company.

How to contact Amazon via chat

Amazon's "Contact Us" page will walk you through the process of contacting for specific bug, while recommending that yous call the visitor.

Often an online chat with an Amazon customer service rep is an easier way to go in contact with Amazon and to resolve an issue. Here's how to do it.

While logged in and on the main page, whorl to the bottom of the page and, nether the column labeled "Let Usa Aid Y'all," click on "Assist."
On the next page, under the heading "Browse Help Topics," hover over (or tap if on mobile) "Need More Help?"
Click "Contact Us" from the menu that appears to the right.
On the side by side page, select the general area of concern from the four topics offered "An Order I Placed," "Devices," "Digital Content and Services," or "Prime or Something Else."
Click the drop down bar(s) under "Tell united states more."
Click the push button that appears with the word "Chat" to commence an online chat with a customer service rep.

How to email Amazon

If you prefer to contact Amazon by electronic mail, there are two addresses to which you can send postal service. But I've found that the response time is often 48 hours or even a bit more. That said, an e-mail creates a record of your correspondence and thus might be the best method for some issues.

For issues with your account, such equally a billing dispute, yous should email cis@amazon.com.

For general inquiries, you should email primary@amazon.com.

How to contact Amazon via social media

If your preferred method of communication is social media, you tin can comment, Tweet, or hashtag ane of their several accounts. This is non the most efficient style to attain them, but it can allow you lot to air an problem, potentially drawing a more thorough addressing of the issue from the company.

Amazon's Twitter account is @amazon.

Their Facebook folio is www.facebook.com/Amazon.

On Instagram, they're — you guessed it — @amazon.

Simply really, if y'all want answers fast, only pick up the phone and give Amazon a call. There are reps prepare to assistance you out. (I even made upwardly a question and called them myself merely now to make sure I could get through with ease.)

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