Verizon Wireless Contact and Customer Service

A helpful review of Verizon customer service and contact information

Verizon is one of the big dogs in the wireless industry. It offers the best mobile network in the country, with fast information speeds and tons of perks. Merely that doesn't mean it'southward ever easy to go someone from the company on the phone.

Verizon'south customer service isn't the best in the telecommunications industry, but it is a good footstep ahead of some, similar Xfinity customer service.1 So we're here to assist make your customer service experience a bit easier.

How is Verizon Wireless responding to the COVID-nineteen pandemic?

Info Box

Verizon, along with other major mobile carriers, has stepped up to have care of its customers during these difficult times. The all-time manner to get bill relief and other benefits from Verizon right at present is to be proactive. Call them using the numbers below.

Verizon customer service phone numbers

The all-time fashion to get customer service from Verizon is to call direct. There's just no substitute for talking with a real human existence (fifty-fifty if y'all've got to wade through a few automatic menus beginning). Here's a look at all of the customer service numbers you might demand.

Verizon Wireless customer service phone numbers

Service Department

Number

Verizon Wireless customer service

+one-800-922-0204

Prepaid customer service

+1-888-294-6804

National accessibility (for customers with disabilities)

+ane-888-262-1999

Verizon consumer sales

+one-800-225-5499

Verizon business sales

+1-800-465-4054

Verizon Hum client service

+i-800-711-5800

Hopefully i of these numbers put you lot through to an incredibly friendly (sometimes their almost too friendly though, amirite?) customer service agent. If not, here are some other ways to get help from Verizon.

Other ways to go help

If you don't like talking on the phone (it'due south and so '90s), and so there are enough of other ways to get help from Verizon, no affair what issue y'all're facing.

You tin can contact a customer service representative directly using Messenger or by sending a text message. If you lot'd adopt to run across what other Verizon customers accept to say nearly your problem, check out the Verizon Community forums.

If y'all're an active Verizon Wireless client you can sign in to My Verizon using the app on your phone or on your web browser. From there you lot can reach out to customer support well-nigh issues specific to your account.

Verizon besides has plenty of other online FAQs and resources on its back up website.

Verizon Wireless customer service performance

Prospective customers (and existing customers who're tired of waiting on agree) might be wondering: how does Verizon's customer service rank compared to other companies?

Well, according to the American Client Satisfaction Index'southward (ACSI) Customer Satisfaction Reports, Verizon does just fine by its customers.one In the mobile category, Verizon ties with Us Mobile for second, merely behind T-Mobile.two

Compared to other companies in the broader telecommunications manufacture, Verizon ranks among the best for customer service. In 2d identify, it hands beats Comcast customer service (in tenth) and DIRECTV client service (in fourth).

But surveys aren't the only metric that matters. We're curious about what you lot think about Verizon customer service. Allow united states of america know in the comments department below.

Easton Smith

Written by

Easton Smith

Easton has worked as a freelance writer and researcher for several years, reviewing health, lifestyle, and engineering products. He has probably read more Terms of Employ contracts than whatsoever human live. When he's not sitting in front of a computer, Easton spends his fourth dimension camping, climbing, and volunteering with humanitarian help organizations.

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